|
| What kind of support do you
provide? |
| We offer the Best
Support in the industry. Online documents, e-mail, Web-Site and Live Technical support
personnel are available. On-site installation and training is also available. |
| Is Leasing available for this
product? |
| Leasing options are
available for most ShopOrder Plus+ products. Leasing is typically offered in conjunction
with Newcort Financial Leasing services and arranged through Suz’s Software, Inc.
Leasing programs do vary, but are available for 24, 36 and 48 months. Two payments are
required up front and the buy out at the end of the lease is $1. Rates can vary, so please
call toll free (1-877-889-2443) for current leasing rate information. |
| What type of printer do I need? |
| All ShopOrder Plus+
products are designed to handle two printers and these can be a Dot Matrix, Ink Jet or
Laser printer. For the printing of labels, we do recommend a narrow carriage dot matrix
printer. All printers must be set up in Windows. |
| Do
you supply updates to your software as they become available? |
| As we make updates to
our software, we make them available to our customer base for no less than 1 year from the
date of purchase. |
| How often do you update your
software? |
| We typically update our
software at least every quarter. |
| What about training? |
| We can come on-site to
provide personal installation and training and will do so at a customer’s request. |
| Once
our software is set up, can I go in and modify the information? |
| Certainly, as prices
and products change, our software is setup to allow you to make your own modifications. |